I'm in the process of assessments from community agencies. A few days after I arrived home I had a phone assessment from the CCAC coordinator at the rehab centre in Toronto. I was told this would happen before I was discharged from the hospital. It was a long process in which I verified every detail written in the assessment written by my occupational therapist and physiotherapist just days before. It lasted well over an hour.
She then sent her recommendations on to the CCAC here in North Bay.
A day later I received a call from the North Bay office and was on the phone well over an hour with a nurse from their office doing her own assessment. I voiced my concern in the duplicity of this process, she assured me the next person I spoke to would have all this information, and I wouldn't have to go through all of this again.
The next person I spoke to was from another agency, but I had given them permission to access CCAC files to obtain the information I had already given. The CCAC nurse had gone to the Internet and found medical sites with clear definitions of the three main conditions I have. It was passed on to all parties involved, as well as her notes.
On Monday I had an in person assessment, it took 2 1/2 hours, despite her having all the information I had already given CCAC.
I'm writing this as I wait for an Occupational therapist to arrive to do a safety inspection of our home. I made it clear these assessments are exhausting and I have daily Physio to do and need to save energy for that. We will see.
And finally, I will have an in home assessment from a nurse from CCAC next week after my post surgery check up to see if there is anything they can do for me. At that point I will have been home over three weeks.
All of these people are nice, friendly and seem to want to help. I question the need for assessment after assessment. It exhausts the patient and most probably exhausts the funds of the agency involved.
As you can probably hear in my tone, I'm very tired of talking about all of this, in detail, to people who can share files at my permission.
I think I have a new condition......assessment burnout.
She then sent her recommendations on to the CCAC here in North Bay.
A day later I received a call from the North Bay office and was on the phone well over an hour with a nurse from their office doing her own assessment. I voiced my concern in the duplicity of this process, she assured me the next person I spoke to would have all this information, and I wouldn't have to go through all of this again.
The next person I spoke to was from another agency, but I had given them permission to access CCAC files to obtain the information I had already given. The CCAC nurse had gone to the Internet and found medical sites with clear definitions of the three main conditions I have. It was passed on to all parties involved, as well as her notes.
On Monday I had an in person assessment, it took 2 1/2 hours, despite her having all the information I had already given CCAC.
I'm writing this as I wait for an Occupational therapist to arrive to do a safety inspection of our home. I made it clear these assessments are exhausting and I have daily Physio to do and need to save energy for that. We will see.
And finally, I will have an in home assessment from a nurse from CCAC next week after my post surgery check up to see if there is anything they can do for me. At that point I will have been home over three weeks.
All of these people are nice, friendly and seem to want to help. I question the need for assessment after assessment. It exhausts the patient and most probably exhausts the funds of the agency involved.
As you can probably hear in my tone, I'm very tired of talking about all of this, in detail, to people who can share files at my permission.
I think I have a new condition......assessment burnout.
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